Shipping Policy

All orders will process and ship all orders within 1-3 business days of purchase.  

The customer is responsible for ensuring we have the correct address prior to shipping.  We ship to the shipping address supplied at the time of checkout and are not responsible for packages delivered to an incorrect address due to mistyping of address at checkout. Reshipment on packages returned to MoonReyn Co due to incorrect address will reship at the customers cost.   

We are not able to change your order after it is placed or combine shipping on multiple orders.  Please contact us if you notice anything that needs changed on your order notification.  We are not able to change or cancel orders once processing starts, please email within 30 minutes of placing your order if you find the information is not correct. 

Return Policy

Any product that has not been used or washed, is still in its original packaging, and has been purchased in the last 7 days is eligible for return. Please inspect your item when you receive it as we will not accept returns after the 7 day window. It is the customers responsibility to mail it back to us. Once we receive the item back to our facility and have ensured it meets the return criteria, your return/exchange will be processed. Any custom engraved items are non refundable as they are custom made and can not be resold. Due to sanitary reasons we are not able to accept returns or offer exchanges on our Teething Toys, Moon Clips or Bobo’s.

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.MoonReynCo.com and MoonReyn Company and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to MoonReyn Company include www.MoonReynCo.com and MoonReyn Co. The MoonReyn Co website is a ecommerce site. By using the MoonReyn Co website, you consent to the data practices described in this statement.

Safety Policy

Before FIRST use on our Bobo, Teething Toy & Moon Clips, complete a pull test inspection by pulling the item in all directions. Check for damages such as cracks, tears, and/or excessive wear. If damaged, discard immediately. Do not sterilize in microwave or electric sterilizers. 

To avoid a choking hazard, inspect before each use, especially once baby has teeth. Discard immediately if signs of damage. For safety and hygiene, teething products are recommended to be replace after 4 weeks of use. Do not use without adult supervision. Do not tie around a child's neck.

Silicone does not harbor bacteria or support the growth of mold.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, MoonReyn Co may collect personally identifiable information, such as your:

-First and Last Name

-Mailing Address

-E-mail Address

If you purchase MoonReyn Co's products we will collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

MoonReyn Co collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 MoonReyn Co may also use your personally identifiable information to inform you of other products or services available from MoonReyn Co and its affiliates.

Sharing Information with Third Parties

MoonReyn Co does not sell, rent or lease its customer lists to third parties.

MoonReyn Co may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MoonReyn Co, and they are required to maintain the confidentiality of your information.

MoonReyn Co may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MoonReyn Co or the site; (b) protect and defend the rights or property of MoonReyn Co; and/or (c) act under exigent circumstances to protect the personal safety of users of MoonReyn Co, or the public.

Tracking User Behavior

MoonReyn Co may keep track of the websites and pages our users visit within MoonReyn Co, in order to determine what MoonReyn Co services are the most popular. This data is used to deliver customized content and advertising within MoonReyn Co to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by MoonReyn Co. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the MoonReyn Co website.

Children Under Thirteen

MoonReyn Co does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, MoonReyn Co may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from MoonReyn Co, you may opt out of such communications by "clicking on the UNSUBSCRIBE button.".

Changes to this Statement

MoonReyn Co reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

MoonReyn Co welcomes your questions or comments regarding this Statement of Privacy. If you believe that MoonReyn Co has not adhered to this Statement, please contact MoonReyn Co at:

 MoonReyn Company

New York, USA.

Email Address:

hello@moonreynco.com

Effective as of January 01, 2020